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Our 'Questioning Techniques' article is now available for all members to preview in the Members' Area. Not a member?
28 October 2021
Adults have specific needs when it comes to learning. This article provides advice on how to optimise adult learning.
30 September 2020
Training should be considered to be no different to any other business process - and as such it should be subject to the same rigorous quality controls as any other critical process. This article describes an audit process that was designed to assure the quality of training suppliers by making sure that the basics were done consistently well.
15 December 2019
Discussion leading is an important tool for trainers and especially facilitators
14 October 2019
Learn about profit centres, how big a training budget should be, identify your budget items, determine the cost and negotiate your budget
30 June 2019
This article covers what benchmarking is, the benchmarking process and what should be measured.
13 June 2019
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